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A Simple Guide to Choosing the Right EM Code - Time vs Complexity



Selecting the correct Evaluation and Management (E/M) code is a vital part of documenting patient visits accurately and ensuring proper reimbursement. With multiple codes to choose from—99202 to 99215 for office visits—it can be challenging for physicians to know which code fits the visit best. The key to navigating E/M codes comes down to two main factors: time spent and medical complexity.


Let’s break down the basics to help you confidently select the right code.


E/M Codes: Time vs. Medical Complexity


There are two primary ways to choose the correct E/M code:


1. Time-Based Coding

2. Medical Decision-Making (MDM)


1. Time-Based Coding


Time-based coding is the simplest method, as it allows you to assign the appropriate E/M code based on the total time spent during the encounter. Time includes face-to-face time with the patient and some non-face-to-face tasks, such as reviewing test results and documenting the visit.


Key Tip:

Use time-based coding when:


  • Counseling or coordination of care dominates the visit.

  • You’re spending significant time discussing management options, diagnoses, or treatment plans.


Example Breakdown:

  • 99212: 10-19 minutes

  • 99213: 20-29 minutes

  • 99214: 30-39 minutes

  • 99215: 40-54 minutes


2. Medical Complexity (Medical Decision-Making)


Medical Decision-Making (MDM) is based on the complexity of the patient’s condition and the physician’s decision-making process. MDM considers:


  • The number and complexity of problems addressed.

  • Data reviewed and analyzed, including lab results or imaging.

  • Risk of complications or the need for further testing and treatment.


Key Tip:

Use MDM-based coding when:


  • The visit involves managing complex chronic conditions, evaluating diagnostic tests, or discussing risks associated with treatment options.


Example Breakdown:


  • Low Complexity (e.g., 99213): Treating a stable chronic condition or addressing one minor problem.


  • Moderate Complexity (e.g., 99214): Managing a new or worsening condition with moderate risk or multiple treatment options.


  • High Complexity (e.g., 99215): Handling a patient with severe, potentially life-threatening conditions that require intensive management.


Quick Decision-Making Flow for E/M Codes:


1. Consider Time: Did you spend significant time counseling or coordinating care? If yes, use time-based coding.

2. Assess Medical Complexity: If time isn’t the primary factor, look at the complexity of the patient’s issues. Were multiple problems addressed? Was significant data reviewed?

3. Use a Checklist: For MDM-based coding, ensure you account for problems, data, and risk. If you’re managing more than one complex issue or reviewing test results, it’s likely you’re in moderate to high complexity.


Conclusion: Keep it Simple


Choosing the right E/M code doesn’t have to be confusing. By focusing on either time spent or medical complexity, you can easily navigate the options. For time-heavy visits, use time-based coding. For visits requiring extensive medical decision-making, assess the complexity and use MDM.


By staying mindful of these two approaches, you’ll not only ensure accurate billing but also avoid undercoding or overcoding—helping your practice capture appropriate revenue while staying compliant.

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